Patient Concierge (Scheduling Coordinator)

Our general dentistry practice in Wilmington, NC is seeking a front office patient care coordinator to work 30-35 hours per week Monday through Thursday.

Here at Live Oak Dental, we’re proud to offer dental care that’s comprehensive, personalized, and always centered on each patient’s individual needs and goals. Our dentist and team members all work together closely in order to exceed expectations at every turn, and our modern technology and comfortable amenities play a big part in creating an experience to remember. Candidate must be detail oriented, have excellent communication skills, customer service experience and will work well in a fast-paced team environment. The contributions of our team members cannot be overstated, as each one has a specific purpose and unique opportunity to interact with our patients and provide a positive experience in our office. We are looking for a person with extraordinary character, a positive attitude, very outgoing and passionate, enthusiastic, and respectful to patients and coworkers.

Extensive clinical experience is preferred but not required, but the ability and desire to continually learn and improve is. We are looking for a person with interesting life experiences outside of dentistry, a well-rounded individual that can communicate and interact with patients both personally and professionally. Solid communication skills both verbally and electronically are crucial to this position.

We are looking for someone with the following qualifications/attributes:

Minimum one year of dental experience

Experience processing insurance claims, scheduling patients, and discussing treatment plans

Highly organized

Excellent communication skills, written and verbal

Dependable and honest

Outgoing and compassionate

Excellent computer skills

Works well within a team atmosphere

Positive attitude

This position includes medical insurance, dental care, paid time off, 401k plan, office bonus plan, and an hourly wage based on ability and experience. If you have dental office experience and believe that you are qualified for the position, please send your resume, cover letter, and references to the above email address.

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Patient Concierge (Scheduling Coordinator)

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